You may be aware that the Department of Home Affairs (DOHA) has established a dedicated DFV team to support temporary visa holders experiencing DFV in Australia.
Over the last few months our experience with this team has been positive. However, it is our view that temporary visa holders should always receive independent and confidential legal advice before contacting or engaging with any section of the DOHA. Receiving legal advice ensures they are aware of all their options and remain in control and empowered in the choices they make in respect of their visa and their future. This also helps to avoid the inadvertent disclosures of information that could be detrimental to their visa application.
It is our strong recommendation that services supporting those who have experienced DFV should refrain from contacting the DOHA until their client has received legal advice about their visa and their dealings with the DOHA.