Frequently Asked Questions
ABOUT THE IMMIGRATION KIT: DIGITAL EDITION
Both the Basic and Student plans include:
- Full access to all chapters and content of The Immigration Kit: Digital Edition
- A search bar to find information quickly within the text
- Integration with AUSTLII legislation
The Student plan provides all of the above at special discounted pricing for eligible students.
The Pro plan includes everything in the Basic plan, plus:
- Q&A with The Kit – our interactive AI-powered tool: type your questions and get plain English answers drawn only from the expert legal text written by IARC’s immigration lawyers, fully sourced.
- “Explain this” feature: highlight a word or sentence, click ‘Explain’, and the Q&A tool will tell you what it means.
- Integration with AUSTLII and Jade case-law libraries.
The Immigration Kit: Digital Edition is online, interactive, and updatable, meaning our lawyers can update it as legislation and policy change. It also includes tools not available in the print edition – including a search bar to find what you need quickly, and an AI-powered Q&A tool to help you get answers faster.
The Immigration Kit has been around for more than 30 years – starting as a binder of information, becoming a textbook, and now transforming into a digital resource in 2026. It was written and created by us – the Immigration Advice and Rights Centre (IARC). IARC is a community legal centre that provides free legal advice to migrants, refugees and people seeking asylum, and advocates to improve human rights in Australia. Every chapter has been written, updated and reviewed by IARC’s immigration lawyers. The Q&A tool draws responses only from the text written by us.
The Immigration Kit: Digital Edition was built by Lext – an Australian legal innovation company based in Sydney that builds technology solutions designed by lawyers, for lawyers. IARC and Lext worked together to transform The Immigration Kit 10th Edition into a digital resource.
Yes. While it’s a professional-grade resource, The Immigration Kit is written in accessible language and includes tools designed to support people at all levels of expertise.
No – each user requires their own individual account and subscription. If you need to set up access for multiple users or your organisation, please see our team and organisation subscription options or contact us at [email protected].
SUBSCRIPTIONS, PRICING AND PAYMENT
If you are subscribing for 1–4 users, you can subscribe online here.
Once subscribed, you can access The Immigration Kit online through any web browser on your computer, tablet or phone at theimmigrationkit.iarc.org.au using your login details.
If you need to subscribe for 5 or more users, or on behalf of an organisation, please see the question below.
Please complete our enquiry form and someone from the IARC team will be in touch to help you get set up. You can also find more information on our Subscriptions page.
Once you receive your code, head to the sign-up page and:
1. Enter your name and email address
2. Select the subscription provided by your organisation
3. Create a password and click Sign Up
You will then be taken to the payment page. Instead of selecting a payment method, enter your code provided by your organisation and click Apply. You can proceed without payment, and your account will be ready to use.
Full pricing details are available on our Subscriptions page. Special pricing is available for students and for anyone subscribing for 5 or more users.
Basic and Pro subscriptions are billed annually and renew automatically each year.
Student subscriptions are a one-off, 12-month subscription and do not auto-renew. A valid USI is required to sign up.
Yes, you can cancel your subscription at any time before it renews. You will continue to have access to The Immigration Kit and all features included in your plan until the end of your billing period.
If you’d like to upgrade or change your plan, you can do this by clicking the circle with your initials in the top right corner then Account Settings → Manage Subscription → Update Subscription. Any upgrades will be charged on a pro rata basis for the remainder of your subscription period.
We accept payments via credit card, debit card, direct deposit, Link and Apple Pay/Google Pay.
Yes – once you sign up, you’ll automatically receive an invoice with your subscription and payment details.
Yes – you will need to subscribe and create an account to access The Immigration Kit: Digital Edition.
Q&A TOOL
Simply type your question into the chat box and you will receive a response with sources shown at the bottom of the page. The Q&A tool provides answers using AI by drawing only on the expert legal content written by IARC’s immigration lawyers – it has guardrails in place, so it does not pull from any external sources.
Our Q&A tool is powered by AI and may make mistakes – it is important to check responses carefully. It does not replace professional advice. Responses provided by the Q&A tool are intended as a guide only. You should always seek advice from a Registered Migration Agent or a qualified immigration lawyer.
ACCESSIBILITY AND LANGUAGE
Not at this stage – it is a live online tool. You will need an internet connection to access the full functionality.
Yes. The Immigration Kit is accessible from anywhere if there is an internet connection.
The Immigration Kit: Digital Edition is currently only available in English. We hope to expand it into a multilingual resource in the future.
PRIVACY AND SECURITY
No. The Q&A tool does not retain or store personal data from your session. All interactions are private and temporary.
The search bar stores a history of the search results you have clicked so that you can find them again later. This history is stored in your browser and can be deleted at any time. It is not stored in our database.
CONTENT UPDATES
Yes. Now that The Immigration Kit is online, it can be updated in real time to reflect the latest legal changes and policy updates. Each section displays the date it was last updated.
Click on the relevant section in the contents bar on the right-hand side of the page. The date it was last updated will appear in the top left corner. Note that the date does not appear under ‘Read Full Chapter’ – you will need to select an individual section to see when it was last updated.
DISPLAY
Yes. Click on the circle with your initials in the top right corner to access Display Preferences, where you can switch between light and dark mode, adjust the font size, and adjust the content width.
FEEDBACK AND SUPPORT
Yes – we welcome feedback as we continue to refine the platform. You can submit feedback via the Help Button. It is the question mark icon under the IARC logo at the bottom of the left sidebar when you are logged into The Immigration Kit: Digital Edition.
If you are a subscriber, click the Help Button at the bottom of the left sidebar when logged into The Immigration Kit: Digital Edition. It is the question mark icon under the IARC logo. You can submit a question, support request or get in touch with our team here.
If you are not yet a subscriber, you can reach us at [email protected].