Complaints Policy

IARC aims to deliver the highest quality advice on immigration matters in a timely and responsive way. We value the diversity of our clients and strive to provide a compassionate and accessible trauma-informed service. 

If you are not satisfied with the service we have provided to you, please contact the Centre Director via email:  [email protected] or telephone (02)8234 0709. 

For further information, please refer to IARC’s Complaints Policy