Complaints Policy

IARC aims to deliver the highest quality advice on immigration matters in a timely and responsive way. We value the diversity of our clients and strive to provide a compassionate and accessible trauma-informed service.

If you are not satisfied with the service we have provided to you, please contact the Centre Director via email: [email protected] or telephone (02) 8234 0700.

For further information, please refer to IARC’s Complaints Policy